Legal

Privacy Policy

VIVA Tours respects your privacy. This page explains what we collect, why, and how we protect it. If you have questions, message us on WhatsApp — a real person answers.

1. What we collect

When you contact us we may collect your name, email address, travel dates, destination preferences, and the details you share about your trip. This is the minimum needed to design an itinerary for you.

2. How we use it

Your details are used only to plan and operate your tour, and to reply to your enquiries. We do not sell, rent, or share your personal information with third parties for marketing.

3. WhatsApp & messaging

If you message us on WhatsApp, your messages are governed by WhatsApp's own terms. We keep your conversation only as long as needed to plan and deliver your trip.

4. Booking data

Passport details, where required for bookings or permits, are collected only with your explicit consent and stored securely. They are shared only with the authorities or operators legally required to see them.

5. Your rights

You may ask us at any time to see, correct, or delete the personal information we hold about you. Contact us on WhatsApp and we will act promptly.

6. Cookies

This website is a simple static site. We use no tracking cookies and run no advertising analytics. If this changes, we will update this page.